Refund policy

Last updated: October 27, 2026

Muhreen Return and Refund Policy

At Muhreen, we value your trust and want you to feel confident in your purchase. If you experience an issue with your order, please review our return and refund policy below.

Return Requests

Customers must submit a return or refund request within five (5) calendar days of delivery. Requests submitted after this period may not be eligible for a refund.

To submit a request, please email knmills2000@yahoo.com with the following information:

  • Your full name
  • Your order number
  • The item you are requesting a return or refund for
  • The reason for your request
  • Photographs of the product, if it arrived damaged or incorrect

Muhreen will review your request and respond with the next steps.

Refund Eligibility

Eligible customers may receive a refund for the full purchase price of the approved item. Refund eligibility is subject to review of the request and the circumstances surrounding the order.

Due to the personal-care nature of our products, used, opened, or tampered-with items may not be eligible for return unless the product arrived damaged, defective, or incorrect, or applicable law requires otherwise.

Please do not ship an item back before receiving instructions from Muhreen.

Damaged, Defective, or Incorrect Orders

If your order arrives damaged, defective, or contains an incorrect item, please contact us within five (5) calendar days of delivery. Include your order number and photographs of the issue so we can assess the situation and determine an appropriate resolution.

Refund Processing

Once your refund request is approved, the refund will be issued to your original payment method for the approved purchase amount. Processing times may vary depending on your payment provider or financial institution.

If a refund cannot be issued to the original payment method, Muhreen will contact you to discuss an appropriate alternative.

Cancellations

Orders may not be eligible for cancellation once they have been processed or shipped. Please contact us as soon as possible if you need to request a cancellation.

Questions or Concerns

For return requests, refund inquiries, or assistance with an order, please contact:

Muhreen
Email: knmills2000@yahoo.com
Website: https://muhreen.myshopify.com/

Thank you for supporting Muhreen. We appreciate your trust in our brand and your understanding of our policies.

Rest. Reconnect. Return to yourself.